Onboarding Specialist

Responsibilities

• Deliver engaging and informative live onboarding sessions for new hires, ensuring a positive start to their Level Access journey.
• Manage and maintain our Learning Management System (Skilljar), including setup, user access, reporting, and administration of role-specific learning paths.
• Collaborate cross-functionally with HR, IT, and business teams to streamline onboarding processes and resolve inquiries promptly.
• Leverage AI tools, such as Microsoft 365 Copilot, to enhance efficiency in content management and learning delivery.
• Create and maintain documentation in Confluence, ensuring onboarding resources are accurate and accessible.
• Gather feedback from new hires and stakeholders to continuously improve programs and resources.
• Support the development and implementation of scalable onboarding processes that align with organizational goals.
• Ensure consistency in messaging and accessibility standards across all onboarding content and communication.

Qualifications

• 2–5 years of experience in onboarding, training, or related learning functions.
• Hands-on experience with LMS platforms (Skilljar preferred), including setup and administration of structured learning paths.
• Strong communication and presentation skills for delivering live sessions to diverse audiences.
• Familiarity with AI tools and enthusiasm for exploring new technologies.
• Proficiency in tools such as Confluence and Microsoft 365 Suite.
• Ability to manage multiple priorities, work independently, and navigate a matrixed organization.
• Customer-focused mindset with strong organizational and problem-solving skills.

Benefits

This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.