Manager, Fraud Operations (Remote US)

About the Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

As Manager, Fraud Operations, you will lead the strategy and execution of fraud prevention across our sportsbook ecosystem. This is a high-impact leadership role responsible for protecting the business from sophisticated and evolving fraud threats, while enabling a seamless and trusted customer experience.

You will oversee day-to-day fraud operations while shaping longer-term strategy, partnering closely with Product, Payments, Compliance, AML and Customer teams to continuously strengthen our fraud defenses. This role requires a deep understanding of sportsbook specific fraud vectors, strong operational leadership, and the ability to translate complex risk signals into clear action.

You will lead a team of agents and analysts, fostering a high-performance, insight-driven culture focused on precision, accountability, and continuous improvement.

What You Will Do

Fraud Strategy & Risk Management

• Own and evolve fraud strategy across sportsbook products, ensuring controls effectively mitigate emerging and complex fraud threats.
• Identify trends, patterns, and systemic vulnerabilities across fraud activity, translating insights into actionable improvements.
• Drive continuous optimization of fraud detection frameworks, tooling, and decisioning logic.
• Partner with Product and Engineering to influence feature design and reduce fraud exposure at the source.

Operational Leadership

• Lead, develop, and scale a team of Fraud Agents and Investigators, setting clear expectations around quality, efficiency, and decision accuracy.
• Oversee fraud investigations across key risk areas including