Lead Implementation Specialist
About the role
About Us
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
This position supports Baytek International. Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our solutions support product quality, ASTM compliance, regulatory adherence, and operational efficiency across complex refinery lab environments.
We're looking for an early-career Implementation Specialist with foundational knowledge of laboratory operations and a genuine interest in helping refinery and chemical labs modernize through software. This role is ideal for someone with hands-on lab experience—whether through a technician role, internship, or related academic work—who's ready to grow into a client-facing technical career. You'll learn from experienced team members while contributing to real implementations from day one.
The Role
As a Lead Implementation Specialist, you will lead and support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients. You’ll work directly with lab managers, chemists, technicians, IT, and operations stakeholders to configure workflows, drive user adoption, train teams, and ensure the system supports regulatory and business requirements. This position blends lab subject matter expertise with client project management and technical configuration.