IT Business & Data Analyst

Summary

We are seeking a functional and analytical IT professional to join our team. This role sits at the intersection of business processes, data and business intelligence. You will be an expert on our core business systems, configuring them to meet business needs, testing updates and implementing new features and functionality. You will also be integral to our data and business intelligence stack including building reports and moving data between systems and databases.

ROLE AND RESPONSIBILITIES

• Data & Business Intelligence
  • Write and optimize SQL queries to extract data from our ERP, CRM, and other business systems.
  • Design and maintain interactive dashboards using tools like Power BI / Tableau / Excel.
  • Analyze data trends to help department heads (Finance, Sales, Ops) make informed decisions.
  • Ensure data integrity by regularly auditing reports against source systems.
  • Implement data pipelines using tools such as Boomi, Celigo or Airflow.
• Business Analysis & Requirements (The "Ask")
  • Meet with stakeholders to understand their pain points and document requirements for new system features or reports.
  • Create process flowcharts and documentation to map out current business workflows.
  • Translate business requests into technical specifications for vendors or database administrators.
• System Configuration & Support (The "Software")
  • Serve as the functional expert for our core applications (e.g., managing user permissions, configuring workflows, or adding custom fields).
  • Perform User Acceptance Testing (UAT) for system upgrades or new implementations to ensure nothing breaks.
  • Provide support for complex application issues that require data investigation or logic analysis.

Qualifications

Technical Skills

• SQL Mastery: Strong hands-on experience writing SQL queries, Views, and Stored Procedures is mandatory. You must be comfortable working directly with the database.
• Data Visualization: Proven experience building reports