Inside Sales Representative (Lead Generation & Conversion Focus)

Schedule:

• Coverage schedules may include:
  • 8:00 AM – 5:00 PM EST
  • 8:00 AM – 5:00 PM CST
  • 8:00 AM – 5:00 PM PST
• Candidates do not need to reside within a specific time zone but must be able to consistently support their assigned schedule

Responsibilities:

• Proactively generate and qualify new leads through outbound outreach, including phone calls, email, text messaging, and other digital channels
• Respond promptly to inbound inquiries and convert leads into active sales opportunities
• Educate prospective customers on Nidra Therapy and guide them through the decision-making process
• Build rapport and establish trust with prospective patients while effectively handling objections
• Consistently meet or exceed activity, conversion, and sales performance goals
• Manage and track all prospect interactions and sales activities within Salesforce CRM
• Collaborate with Marketing and Patient Access teams to optimize lead flow, conversion strategies, and customer experience
• Provide feedback on messaging, campaign effectiveness, and lead quality to improve overall sales performance
• Maintain accurate records and sales forecasts while ensuring data integrity within CRM systems