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Shieldshealthsolutions
Infusion Operations Specialist
operationsfull-timeRemote
SALARY
$70k – $80k/yr
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
healthcare
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About the role
Infusion Operations Associate
Compensation
$70,000–$80,000 base + bonus potential
About the Role
We’re scaling fast—and need builders. As an Infusion Operations Associate, you’ll help launch, optimize, and grow infusion services across multiple sites. This is a hands-on, high-impact role where you’ll improve workflows, solve problems in real time, and support teams on the ground.
What You’ll Do
- Launch new clinics and support day-to-day operations
- Build and improve workflows (referrals, authorizations, billing, patient engagement)
- Train and onboard new team members; support ongoing development
- Audit processes to ensure quality, compliance, and consistency
- Analyze performance data and drive operational improvements
- Partner cross-functionally to solve problems and scale effectively
- Step in as needed to cover gaps and keep operations running smoothly
What You Bring
- 3–5+ years of healthcare experience (infusion strongly preferred)
- Deep knowledge of intake, reimbursement, and prior auth processes
- Leadership or mentorship experience
- Strong organization, communication, and problem-solving skills
- Comfort working in a fast-paced, evolving environment
- Familiarity with EMR systems and payer requirements
Why This Role
- Build and shape a growing program
- High ownership and visibility
- Fast-paced, startup-style environment
- Real impact on patient care
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