HR Systems Administrator (UKG)- Remote (Anywhere in the U.S.)

General Description

As a HR Systems Administrator, you'll partner with HR and business units to administer and maintain the UKG (Ultimate Kronos Group) platform, guaranteeing its seamless operation and peak performance. You'll serve as a linchpin in bolstering our HR team and engaging various stakeholders by adeptly managing system configurations, swiftly troubleshooting issues, and orchestrating enhancements to adapt to evolving business needs.

The role of HR Systems Administrator demands a blend of robust interpersonal, technical, and organizational prowess to architect and execute strategic solutions as defined by HR and IT.

Roles and Responsibilities

• Collaborate with internal HR and business units to gather and analyze requirements, recommend best practices, system controls, protocols, and business process improvements.
• Configure and maintain UKG system settings, features, and functionality in accordance with HR and IT requirements.
• Build, maintain, and support reporting and analytics from the UKG platform, delivering solutions used both by business stakeholders and external systems that consume data from UKG's reporting engine.
• Establish and maintain integrations from UKG to other GuidePoint IT Enterprise Applications, either direct application-to-application or through GuidePoint's enterprise middleware platform.
• Experience managing and supporting integrations between UKG and other enterprise applications, including direct application-to-application connections and middleware-based integrations (Workato), ensuring reliable data flow across HR, payroll, and related business systems.
• Provide timely technical support to end-users, troubleshooting system issues, and resolving inquiries effectively.
• Partner with HR and IT teams to pinpoint opportunities for system optimization and streamline processes.
• Develop and execute training programs to educate users on system functionality and best practices.
• Monitor system performance, conduct routine audits, and uphold data integrity and compliance with relevant regulations.
• Stay abreast of UKG product updates and industry trends, suggesting innovative solutions and enhancements.
• Serve as a subject matter expert on UKG functionality, offering guidance and expertise to internal stakeholders.
• Coordinate with external application teams to facilitate necessary data integrations.
• Fulfill other duties as assigned.

Required Experience

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• Minimum of 3 years' experience as a HR Systems Administrator or in a similar role.
• Solid understanding of HR processes and regulations, adept at translating business requirements into system configurations.
• Proficiency in configuring and troubleshooting various UKG Pro Core (formerly UltiPro) system components, including Pro Core general user and employee data administration, Onboarding, Business Intelligence, Benefits, Timekeeping, and Payroll.
• Proficiency in support and configuration of UKG Workforce Management (WFM) timekeeping and leave management.