HR Assistant

About The Princeton Review

The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY.

About the Position

The HR Assistant provides day-to-day administrative support to the People Operations team. This role is the first point of contact for routine employee questions and is responsible for accurate data entry, file maintenance, and timely processing of standard HR transactions. The HR Assistant works under close supervision, follows established procedures, and escalates non-routine matters to senior team members. This role plays an important part in supporting data accuracy, employee experience, and the smooth operation of HR systems and programs.

What You’ll Do

HR Inbox & Employee Support

• Monitor the shared HR inbox and respond to routine, Tier 1 employee questions using established templates and FAQs
• Route more complex tickets to the People Operations Coordinator or HR Manager for resolution
• Distribute pre-approved HR communications to employees as directed
• Use the existing HR ticketing system to track and update inquiries

Benefits Administration Support

• Send enrollment forms and benefits materials to new hires and during open enrollment
• Collect, review for completeness, and maintain benefits enrollment documentation
• Enter benefits elections into the HRIS and submit to carriers per established procedures
• Forward complex benefits questions and claim issues to the People Operations Coordinator or broker
• Provide administrative support for benefits of communications and wellness initiatives

HRIS, Payroll & Reporting

• Help support Rippling Implementation.
• Process new hire records, terminations, and standard employee updates in Rippling under supervision