Global Payments Manager

What you bring

• Extensive experience of global or regional payments experience, with focus on Operations
• Has successfully led bank integration projects via API or host-to-host connectivity, & implementation of automated payment files in ISO 20022 XML format
• Deep knowledge of banking regulations surrounding payment requirements across the globe
• Proven inspiration and forward-thinking to take ownership of project from discovery to resolution, set ambitious business goals, drive results, and meet tight deadlines
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Proven ability to autonomously resolve complex payment issues
• Proven ability to highlight outstanding organization skills & going above & beyond in execution which are critical to be successful in this role
• Exceptional ability to communicate and foster positive business relationships
• Ability to establish milestones and keep all team members on task
• Experience in a high-growth start-up or large multi-national preferred
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus
• Demonstrates strong automation and AI capabilities and AI fluency.

Key Responsibilities

• Manage daily payment tasks and flow. Be the main contact for payment processing rules in various countries. Help Sales and other teams with banking or payment provider issues.
• Own global payment execution, ensuring payments to employees and contractors are processed precisely and timely
• Own the research and resolution of payment reconciliation discrepancies on a daily basis
• Lead integration effort with banking partners and payment providers. Operationalize new payment method execution
• Serve as escalation point on complex payment issues and ascertain processes are in place to minimize the number of payment processing issues
• Drive process improvements and efficiency solutions including automation of daily operations workflow processes
• Develop tools/metrics and dashboards to track performance of payments metrics
• Collaborate across multiple teams including Payroll, Product, Engineering, Customer Success and Finance
• Keep abreast of the latest innovations in the Payments and Compliance space. Help identify new sources of data that can allow Remote to route payments globally usi