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Harborglobal
Entry-level Analyst, Law Library Operations
operationsfull-timeRemote, Canada; Remote, United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
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About the role
Responsibilities:
- Maintain the library catalog and administrative records for collections, contracts, and invoices, tracking order and renewal dates, and ensuring documentation is complete, current, and accessible.
- Help maintain access to electronic resources by assisting with password/access issues, troubleshooting common user issues, and escalating vendor/platform problems as needed.
- Support knowledge organization tasks such as updating internal research guides, adding/maintaining metadata, and helping keep shared repositories accurate and current.
- Create and maintain simple tracking logs and operational reports (e.g., request volume, turnaround time, usage, and common issue categories) to support service management.
- Assist with current awareness and monitoring (e.g., tracking legal and industry news, alerts, and updates) and distribute summaries or alerts to relevant stakeholders.
- Coordinate with vendors and internal teams on renewals, resource changes, and administrative requests, ensuring updates are documented and communicated.
- Contribute to process improvements by identifying recurring issues, documenting standard operating procedures, and suggesting workflow enhancements.
- Assist with document delivery and source retrieval by locating materials in firm subscriptions and public sources and coordinating delivery to attorneys and staff.
- Participate in training and ongoing professional development to build proficiency with legal research tools and library services.
- Participate in research as needed and appropriate.
Qualifications:
- Bachelor’s degree required.
- Coursework or experience in library/information services, legal studies, paralegal studies, or a related field is a plus; MLIS/MSLIS or JD is preferred but not required.
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