Ecommerce Systems Sales Engineer

Our Commitment to Our Team

At Pipe17, our values aren’t just words on a wall. They’re how we operate every day.

We are a high-performance team built around ownership, urgency, curiosity, and a strong bias for action.

We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission.

We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.

Curiosity is how we get better. We ask questions, challenge assumptions, and stay open to new ideas. We don’t default to “how it’s always been done.” We explore, test, and learn. That mindset helps us adapt quickly, solve harder problems, and continuously raise the bar.

We also embrace AI as a force multiplier. We believe great operators don’t compete with AI - they partner with it. We use AI to move faster, think deeper, and remove friction from our work, while still applying human judgment, creativity, and context where it matters most. Thoughtful use of AI is part of how we scale ourselves and our impact.

Finally, teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button.

If these values resonate with how you like to work, you’ll fit right in.

Sales Engineer (SE)

Pipe17 is looking for a versatile Sales Engineer to partner closely with our Account Executives and help drive complex deals to success. This role blends technical problem-solving, customer-facing presentations, and deal strategy, with a mix of:

• Hacker (30%) Solve complex technical challenges and architect solutions that meet customer needs.
• Presenter (30%) Build and deliver demos, slides, and technical storytelling that impress and educate.
• Process (10%) Support technical RFPs, security questionnaires, architecture diagrams, and discovery work.
• Diplomat (30%) Build relationships with technical decision-makers, navigate large organizations, and influence without performing AE responsibilities.

Responsibilities:

1. Drive the technical sales cycle, co-owning deal strategy with the AE 50/50.
2. Experience selling to enterprise customers and ability to sell to the business and technology leadership team.
3. Ability to lead discovery sessions to vet out customers’ problems and associated business value with solving those use cases.
4. Knowledge of the commerce ecosystem: Omni-channel commerce and the technology ecosystem that supports it.
5. Strong communication skills including understanding highly complex technology and translate technology discussion into business outcomes for the stakeholders.

Who You Are:

• Experienced in enterprise architectures (ERPs like SAP, iPaaS, APIs, EDI) and order management.