Director, Sales Operations

About the Role

Precision AQ is seeking a Director, Sales Operations & Commercial Insights to help accelerate commercial performance across the enterprise. This leader will partner closely with Commercial, Business Group, and Practice Area leadership to translate strategy into execution through rigorous forecasting, pipeline management, analytics, and enabling technology.

Acting as a key advisor to senior Commercial leadership (i.e., Marketing, Business Development, Proposals) this role serves as a connective force across teams- bringing structure, insight, and operational discipline to support scalable growth. This role reports to the VP, Commercial Strategy and Operations.

What You’ll Do

• Enable commercial strategy execution across Precision AQ through data, insights, and operational rigor
• Own sales forecasting and pipeline governance, ensuring high levels of accuracy, quality, and forward‑looking visibility
• Develop and evolve executive‑level dashboards and reporting that clearly communicate performance trends, risks, and opportunities
• Drive commercial initiatives (e.g., Go-to-Market motion scale, pipeline hygiene composite score baseline) and insights forward, shaping leadership discussions and decision‑making
• Partner with Business Group and Practice Area leaders to support go‑to‑market planning, account planning, performance tracking, and operational alignment
• Lead continuous improvement of sales processes, operating rhythms, and productivity
• Evaluate, select, and implement sales operations enabling technologies, including Salesforce enhancements, plugins, automation tools, and GenAI capabilities
• Serve as the commercial business owner for Salesforce, ensuring strong data governance, usability, and adoption
• Identify blockers to growth and mobilize cross‑functional solutions to improve commercial effectiveness

About You

• You think strategically and act operationally, bringing clarity and structure to complex, ambiguous problems
• You excel at turning data into insight and insight into action
• You build trust quickly and influence effectively across senior leaders and cross‑functional teams
• You operate like an owner—accountable, pragmatic, and focused on outcomes
• You balance speed with rigor and know when precision matters versus progress

Qualifications

• Bachelor’s degree or equivalent experience
• 10+ years of experience in Sales Operations, Commercial Operations, Strategy, or Management Consulting; Life Sciences experience preferred
• Deep Salesforce expertise, including reporting, dashboards, process optimization, and data governance
• Proven experience improving forecasting accuracy and pipeline health
• Experience leading selection and implementation of sales or commercial enabling technologies
• Exceptional analytical, communication, and stakeholder management skills
• Comfortable operating in fast‑paced, evolving, growth‑oriented environments