← Back to jobs
Toast
Toast

Director, Marketing AI Transformation

marketingfull-timeRemote, United States
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
general
Apply for this position
✦ AutoApply Let us apply to roles like this on your behalf.
Learn more

About the role

A day in the life (Responsibilities)

Develop and Execute AI Transformation Strategy:

  • Define and implement a comprehensive AI transformation roadmap aligned with marketing leadership's strategic direction and overall business objectives.
  • Translate strategic bets into sequenced adoption plans that account for team readiness, tool maturity, and infrastructure dependencies.
  • Identify and prioritize the workflows where AI creates the most leverage and build the playbook for redesigning them.

Drive Change Management and Adoption:

  • Build and run programs that drive sustained AI adoption, including practical enablement resources, scalable training programs, and change management approaches that meet teams where they are.
  • Own the metrics that distinguish real adoption from performative adoption, tracking workflow changes and behavior shifts rather than training completion rates alone.
  • Champion a culture where marketers see AI as a tool for creativity and efficiency rather than a disruption to manage.

Build AI Governance Frameworks:

  • Design and implement the standards, review processes, and decision frameworks that let teams move fast while maintaining brand consistency, quality, and compliance.
  • Establish how AI generated content gets reviewed before it ships, how parallel agent builds get evaluated and consolidated, and how we define quality when AI is generating at volume.
  • Navigate the tension between speed and standardization, building systems that enable both.

Design Workflow Transformation:

  • Partner with marketing leaders to break roles down into workflows and identify which should be automated, redesigned, or augmented with AI.
  • Build transition plans that move teams from current state to AI augmented operations.
  • Serve as the bridge between what gets built by the GTM engineering team and what gets adopted by marketing teams.

Operationalize the AI Champions Network:

  • Recruit, onboard, and support 1 to 2 Champions per marketing team who serve as local AI resources and early adopters.
  • Give Champions a platform (dedicated Slack channels, demo slots, direct line to the GTM engineering team) and use them as a feedback loop for what is working and what is not.
  • Scale peer to peer knowledge sharing as the primary mechanism for broad adoption.

Measure and Report on Transformation Progress:

  • Build the measurement framework for AI transformation: adoption rates, workflow efficiency gains, time savings, and output quality.
  • Design executive facing dashboards that give leadership honest, clear visibility into where AI is delivering value and where it is not.
  • Partner with HR to factor AI proficiency into performance expectations.

Cross-Functional Collaboration:

  • Partner with GTM Engineering to prioritize tooling and workflow needs based on real adoption data.
  • Work with marketing leaders to embed AI into team goals and quarterly planning.
  • Collaborate with HR/Learning & Development to build AI capability building into the organization's learning infrastructure.
✦ Let us apply for you
We find roles like this and apply on your behalf. Cover letter written for each one. Plans from $14.99/mo. Cancel anytime.
Join waitlist
Apply now