Contract Product Owner

Why This Role Matters

This role plays an important part in helping LUX Infusion deliver a patient‑first experience—by shaping the systems and workflows that power how care is delivered across the organization.

In this role, you’ll contribute to work that:

• Helps patients feel supported through seamless, well-designed intake and therapy workflows
• Supports clinicians and operational teams with reliable, intuitive systems that reflect real-world care delivery
• Moves work forward in a growing, clinician‑led organization focused on better outcomes

Everything we do connects back to real people navigating complex healthcare journeys—and this role helps build the systems that make that journey clearer, simpler, and more connected.

What You’ll Do

Responsibilities include:

• Translate complex specialty infusion workflows into scalable product designs that define how our platform behaves
• Define workflow states, transitions, and system logic across intake, benefits, prior authorization, care coordination, and financial processes
• Structure product behavior through clear business rules, decision logic, and data requirements
• Collaborate closely with Business Analysts, Engineering, Product leadership, and operational stakeholders (pharmacy, nursing, reimbursement)
• Balance real-world operational complexity with system scalability and maintainability
• Own and prioritize the product backlog, translating system design into clear, actionable user stories and acceptance criteria
• Partner with engineering to ensure accurate implementation of workflow logic, integrations, and state management
• Support validation, UAT, and iteration to ensure solutions align with intended outcomes
• Bring thoughtfulness, reliability, and follow‑through to your work
• Identify and implement better ways to serve patients, providers, and teammates

What We’re Looking For

You may be a great fit if you bring:

• 3+ years of Product Owner or Product Manager experience in healthcare technology
• Deep experience working with complex, workflow‑driven systems
• Strong understanding of healthcare operations (specialty infusion, specialty pharmacy, HUB services, or related)
• Experience with reimbursement workflows including benefits investigation, prior authorization, and copay assistance
• Proven ability to translate complex, variable workflows into structured, scalable system designs
• Experience defining business