Compliance Associate, Issue Management

About the job

As a member of OppFi’s Issues Management Team you will play a key role in helping OppFi achieve it’s company mission by ensuring customers are being treated fairly and playing a part in minimizing identified risks to the company.

What you get to do

• Responsible for oversight & tracking of identified issues and validating all tasks have been completed to fully close an issue.
• Research escalated issues to pinpoint possible causes, customer population affected, and the impact they may have experienced.
• Responsible for risk rating issues to assess the material significance and relevance of identified compliance risks.
• Collaborate with different department leaders to identify solutions that reduce identified compliance risk, while minimizing business impact and implement customer remediation efforts.
• Advise Business on appropriate solutions to identified risks, where applicable.
• Review and assess business-proposed changes to products and processes for relevant compliance risks.
• Independently lead other projects that will prevent, detect, and mitigate regulatory risk as assigned.
• Identify risk trends and conduct trend analysis for Corrective Action reporting provided to CEO, Executive team, Bank Partners, etc.
• Monitor internal company communication channels for potential issues, if needed.
• Optimize the Corrective Action Program by identifying areas in the process flow that can be improved upon and lead efforts to implement resulting changes.

What you will bring to the team

• Bachelor’s degree required - preferably in Finance, Business, IT, Economics, etc.
• 3+ years of experience in consumer lending, preferably at a Fintech.
• Proficient knowledge of consumer financial regulations, including the Truth in Lending Act (Regulation Z), Equal Credit Opportunity Act (Regulation B), Fair Credit Reporting Act, Fair Debt Collections Practices Act, Unfair Deceptive and Abusive Acts or Practices, Telephone Consumer Protection Act, Servicemembers Civil Relief Act (SCRA), Electronic Funds Transfer Act (Regulation E), Electronic Signatures in Global and National Commerce Act (ESIGN), and Privacy.
• Proficient with data queries such as SQL & JIRA.
• Ability to assess the material significance and relevance of identified risks and identify trends across the organization.