Client Growth & Success Associate- Strategic Employers

Opportunity

We're seeking a detail-oriented, analytical Associate, Strategic Employers to support our Director of Client Growth and Success in managing a portfolio of large, strategic employer accounts. This role is ideal for someone early in their career who is highly organized, analytically curious, and eager to learn the mechanics of enterprise account management in a fast-paced healthcare environment.

You'll be the Director's right hand on a book of jumbo enterprise accounts, driving the behind-the-scenes execution that keeps strategic clients on track. Day to day, that means project managing internal workstreams across Marketing, Health Economics, Clinical Delivery, Product, and Implementation; developing client reports; and helping to ensure smooth delivery of client deliverables.

Responsibilities

Coordinate Internal Workstreams Across Strategic Accounts

• Support the Director in coordinating cross-functional workstreams, helping ensure deliverables stay on track, owners are clear, and timelines hold
• Maintain account plans, trackers, and project documentation; flag risks, dependencies, and slippage to the Director in a timely way
• Track follow-through on action items from client meetings, internal syncs, and leadership reviews
• Coordinate with Clinical, Product, Analytics, Marketing, and Implementation teams to support on-time execution against client commitments

Support Account Management and Client Health

• Assist in preparing materials for Monthly and Quarterly Business Reviews, including data pulls, slide development, and supporting narrative drafts
• Help analyze engagement, enrollment, and outcomes data to identify trends and surface observations to the Director
• Support the translation of data into clear, accurate, client-ready insights
• Monitor client health indicators and escalate potential issues to the Director
• Help coordinate internal