Chief of Staff, External Relations
About the role
ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.
OUR COMMUNITY
Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.
THE ROLE
We are seeking a dynamic and driven Chief of Staff to join our External Relations team. The ideal candidate will possess exceptional strategic planning, project management, data analysis, and stakeholder management skills to propel our organization forward. Reporting directly to the Chief External Relations Officer and working closely with all members of the External Relations leadership team, the Chief of Staff will play a vital role in identifying and executing impactful strategies and processes, enabling our school district, philanthropy, and strategic partnerships teams to operate effectively and scale. As the Chief of Staff, you will be challenged with a diverse array of opportunities to make a meaningful impact on our organization.
1. Business Operations
- Lead the operating rhythm for the External Relations organization, including planning cycles, leadership meetings, quarterly business reviews, and performance tracking against OKRs and key risks
- Implement and continually improve organizational systems and processes for goal-setting, decision-making, data tracking, and accountability
- Ensure the External Relations team has accurate timely data by working with the analytics team to analyze and surface insights from performance dashboards and guide strategic prioritization; ensure dashboard data fidelity
- Support organizational design, hiring priorities, and onboarding for new External relations team members
- Build cross team culture and engagement, including organizing and facilitating leadership offsites, External Relations all-hands meetings, and internal communications that strengthen cohesion and transparency