Career Success Coach (Data Analytics, Computer Support Specialist)

About the role:

The Career Success Coach (CSC) will play a key role in ensuring the success of learners in Correlation One’s world-class data training and jobs programs. The CSC will work alongside a team of Teaching Assistants and Correlation One program operations staff to provide professional development coaching support to a cohort of ~60 learners. We have various opportunities, depending on the program, please see specific dates below:

• Amazon Data Analytics 24: June 15th - November 16th, 2026
• Amazon Computer Support Specialist 8: July 16th - December 1st, 2026

The ideal candidate is:

• Passionate about mission-driven project work and prioritizing exceptional stakeholder outcomes
• An empathetic, strong communicator, able to advise learners about how to achieve their career goals
• A collaborative team player who is eager to develop new career advising strategies and program engagement initiatives to support learner success
• Organized and a strong project manager who can keep big-picture goals top of mind

Role responsibilities:

The CSC will have 4 main focus areas detailed below:

Conduct 1:1 coaching meetings [Up to 6hr / wk]: Offer 4-6 hours of office hours availability per week. This is equivalent to up to 12 30-minute (or less) meetings per week, with a max of 8 hours weekly. Your office hour availability is largely determined by you, with the expectation that you are working with learners to find mutually available times as-needed.

Share regular updates with PD team [.25hr / wk]: Weekly asynchronous updates serve as an opportunity for CSCs to celebrate wins, discuss specific learners for support and guidance, and share relevant announcements and updates. Three pod meetings serve as a time for more in-depth check-in, updates on current program priorities, and CSC collaboration.

Learner engagement, interaction tracking, and job search progress [Up to 2hr / wk]: Track notes from 1:1 coaching meetings related to learner job search progress, ~5 minutes / meeting. Monthly, update the job search status for every learner in your cohort, ~ 1 hour / month. Reply to all Slack and email communication within 24 hours, ~ 1 hour / week

Providing resume and LinkedIn profile feedback [Up to 2.5hr / wk]: Provide feedback via standardized rubrics on 3 exercises throughout program [10min / learner / exercise].

Who you are:

• Minimum 4-year college degree or equivalent experience
• 2+ years of professional experience, ideally in career development or coaching, professional counseling, or related program management focused on job seekers
• Outstanding, executive-ready written and verbal communication skills in English
• Experience developing trusting relationships and effective guidance to adult learners and/or job seekers