Business Development Manager, Retail

Responsibilities

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
• Work to identify the best talent in our industry and maintain headcount requirements across your team.

Requirements

• Management experience with a proven track record of hiring, retaining and developing individuals and team
• Experience working in and building business development teams that drive opportunities and revenue.
• An ability to adapt amidst rapid growth and change.
• Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization.
• Self motivated, creative, empathetic, flexible with the ability to perform well under pressure.
• Proficient in CRM systems (Salesforce)
• An entrepreneurial and feedback-driven mindset.

Nice to Haves

• Direct experience working in the hospitality or retail industries
• Experience standing up a new vertical or establishing the playbook for success with a new sales motion