Billing & Revenue Specialist

Position Overview

The Billing & Revenue Specialist will lead and optimize customer billing and revenue coordination processes across a multi-business-unit environment. This role is heavily focused on revenue accuracy, billing operations, order-to-cash process management, recurring revenue reconciliation, and cross-functional coordination between finance, sales, operations, and customer-facing teams.

The ideal candidate brings experience managing complex billing operations, coordinating with accounting and finance teams, overseeing usage-based and recurring revenue models, and improving operational processes tied to invoicing and revenue recognition. This individual will serve as a key operational partner in optimizing our revenue infrastructure to support growth, operational accuracy, and customer satisfaction.

Key Responsibilities

• Billing Operations & Revenue Coordination
• Partner with Cordance accounting and revenue teams to ensure invoices are generated accurately and delivered to the correct customer contacts
• Identify and resolve billing discrepancies, invoicing errors, and customer account issues in collaboration with accounting and customer-facing teams