Associate Director, Patient Recruitment Partnerships

How This Role Makes a Difference

The Associate Director, Patient Recruitment Partnerships is a key driver of Care Access’s mission to expand access to clinical research by building and optimizing a high-performing ecosystem of Recruitment Vendors and Patient Advocacy Organizations. This role leads the full lifecycle of partner strategy—identifying, contracting, guiding, and evaluating partners to ensure they deliver high-quality patient referrals that accelerate enrollment across a diverse portfolio of trials.

Operating at the intersection of strategy, analytics, and community engagement, the Associate Director, Patient Recruitment Partnerships develops scalable frameworks, ensures regulatory and compliance alignment, and cultivates mission-driven partnerships that expand reach, deepen community trust, and improve access for underserved populations. Through data-informed decision-making and cross-functional collaboration, this role strengthens Care Access’s ability to connect patients to opportunity and drive meaningful progress in clinical research.

How You'll Make An Impact

• Builds and Leads the Recruitment Partner Ecosystem
  • Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity.
  • Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations.
  • In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals.
  • Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness.
  • Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth.
• Manages Partner and PAO Performance, Accountability, and Operational Execution
  • Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs.
  • Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and opportunities for optimization.