Account Manager

Position Summary

As an Account Manager, you will build and strengthen relationships as a trusted customer advisor, aiming to provide comprehensive and effective support. You’ll be responsible for driving revenue growth through a consultative and team-based sales approach by strategically positioning solutions and services to meet our customers' needs. An exceptional ability to achieve sales results and create strategic connections is required.

Position Details

• Salary range: $100,000 - 120,000 plus commission; Potential OTE: Up to $240K. Please note: The OTE range is commensurate with experience.
• Location - order of preference for Location: Boulder, CO; Houston, TX; or Remote
• Full-time
• Hybrid - 2 days in the office
• Reporting to: Director of Sales
• Travel requirements: Up to 25%
• Applicants must be authorized to work in the United States without the need for visa sponsorship.

Primary Responsibilities

• Utilize a solution-selling approach to effectively and efficiently help guide customers through the “Customer’s Journey” process to ensure they are satisfied and to discover new opportunities.
• Have and maintain a deep working knowledge of Yes Energy’s solutions and how they align with prospects' needs
• Understand the use cases each “Buyer Persona” has and how we can serve them.
• Know the competitive landscape and how Yes Energy’s products differentiate from our competitors.
• Enhance and cultivate existing customer relationships through the timely delivery of accurate information, both proactively and reactively.
• Collaborate with other stakeholders to plan, organize, and promote attendance and assist with other existing customer events, including user group meetings, educational webinars, training sessions, and customer appreciation events. Schedule, plan, and facilitate onsite and remote discovery, presentation, demonstration, and training meetings
• Use Salesforce and 1:1 meetings to provide management feedback and recommendations on pipeline health, risk, and progress.
• Provide accurate and timely follow-up from customer events
• Stay updated on industry news and trends, and how they affect the energy trading markets
• Accurately forecast opportunities, based upon realistic assessments
• Partner with Customer Success to ensure successful onboarding, handoff, and preparation for the renewal process
• Respond to any escalated customer dissatisfaction, using a solutions-focused approach with urgency

Minimum Qualifications

• Bachelor’s degree in business, engineering, economics, or a related field, or equivalent experience.
• Minimum of four years of B2B SaaS sales experience
• Minimum of two years of leading a team using MEDDPICC and a Value-Based Selling sales methodology
• Minimum of two years of sales-focused account management experience
• Minimum of two years of experience working in SaaS for Energy Markets
• Excellent communication, negotiation, and