Account Manager - Publishing Subscription Sales
About the role
Position Summary
RTO Insider—now part of Yes Energy—is the premier intelligence source for professionals who need to understand the fast‑moving world of RTO/ISO markets. Our journalism, data, and analysis shape decisions across utilities, developers, regulators, investors, and the broader power sector. The RTO Insider business unit has three core products: RTO Insider, ERO Insider, and NetZero Insider. Each is available via an annual subscription.
We are seeking a high‑performing Account Manager to drive subscription growth, renewals, and expansion across a portfolio of influential energy‑sector organizations. If you thrive in a fast‑paced environment, love building relationships, and understand the value of premium market intelligence, this role is for you.
Position Details
- Salary range: $75,000 - $85,000 plus commission; Potential OTE up to $130,000
- Location: Remote
- Full-time
- Reporting to: Senior Vice President
- Candidate must be based in the U.S. - not accepting applications outside of U.S.
Primary Responsibilities
- Manage and grow a book of business across assigned account categories.
- Build deep relationships with analysts, executives, and decision‑makers who rely on RTO Insider’s reporting and Yes Energy’s market intelligence.
- Lead renewal cycles with a proactive, strategic approach.
- Identify upsell and cross‑sell opportunities across RTO Insider and Yes Energy’s broader product suite.
- Increase account penetration by understanding client workflows, information needs, and organizational structures.
- Serve as the primary point of contact for onboarding, training, and ongoing engagement.
- Partner with the larger RTO Insider team to ensure subscribers maximize the value of their access.
- Gather feedback and communicate customer insights to internal teams.
- Collaborate with the New Logo Acquisition team to transition new subscribers into long‑term, high‑value relationships.
- Participate in targeted outreach campaigns and industry events to strengthen RTO Insider’s presence.
- Maintain accurate CRM records (Salesforce) for forecasting, renewals, and account health.
- Track engagement metrics and develop account plans to ensure retention and growth.
Minimum Qualifications
- Bachelor’s Degree in Business, Communications, Management, Marketing or other relevant field.
- 3–5+ years of experience in account management, renewals, customer success, or subscription sales—preferably in B2B media, SaaS, or information services.
- A track record of exceeding renewal and expansion targets.
- Strong understanding of the energy industry, especially RTO/ISO markets, policy, or power‑sector stakeholders (or the ability to learn quickly).
- Exceptional communication and relationship‑building skills, including comfort engaging with C‑suite