Account Manager

About The Role

As an Account Manager, you are the primary point of contact for assigned customer accounts after their launch and transition to Murj. Your role is to build and maintain strong relationships, ensuring customer satisfaction, driving account renewals, and expanding revenue through upselling and cross-selling Murj products and services. In collaboration with sales, Account Managers will also facilitate quotes for clinical services for new and existing customers, manage contract renewals, and support overall account growth. Success in this role requires a deep understanding of cardiac device clinic operations, proactive account management, and the ability to align customer needs with Murj’s platform capabilities. In this role, you should be comfortable working independently, and taking the initiative to identify and address work needed but not necessarily assigned.

What You’ll Do

Account Management & Customer Success

• Build and maintain strong relationships with assigned customer accounts, ensuring high satisfaction and retention.

What Murj offers

• Full medical, dental, and vision insurance from your first day
• Open vacation policy and more than 10 annual company holidays
• Competitive compensation and equity participation
• 401(k) after 3 months of service