Account Manager, Mid West

About YugabyteDB

Yugabyte is the company behind YugabyteDB, the open source, distributed SQL database for mission-critical, cloud-native applications. With adoption from global enterprises in financial services, e-commerce, betting and gaming, and telecommunications, YugabyteDB is enabling the transformation of mission-critical database workloads. Backed by leading investors, we are a Series C company entering the next stage of hypergrowth and strengthening our leadership across the Americas.

Role Overview

As a member of our Americas Sales Team, you will be responsible for managing and growing relationships with Yugabyte’s existing enterprise customers across North America and Latin America. This role focuses on ensuring customer satisfaction, driving renewals, and identifying opportunities for expansion within current accounts.

The ideal candidate builds trusted relationships with customers, understands their technical and business priorities, and aligns YugabyteDB’s solutions to support their long-term success. This role requires strong communication, account management, and sales execution skills, along with the ability to collaborate closely with Customer Success, Product, and Engineering teams to deliver value and measurable outcomes.

Key Responsibilities

• Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure technology company.
• Track record of driving expansion and renewals within existing customers, contributing to consistent ARR growth.
• Strong understanding of Challenger Sales and MEDDIC principles, with the ability to apply them to account growth and customer success.
• Skilled at identifying upsell and cross-sell opportunities by understanding customer goals and aligning them with YugabyteDB’s capabilities.
• Hands-on approach to managing customer relationships—balancing strategic account planning with day-to-day responsiveness.

Skills & Experience Required

• 5-8 years of experience maintaining healthy pipelines of renewal and expansion opportunities through effective qualification and follow-up.
• Ability to communicate and reinforce YugabyteDB’s business value to both technical and executive stakeholders.
• Attention to detail and operational discipline in managing multiple enterprise accounts and coordinating with internal teams.
• Strong communication and collaboration skills—able to partner effectively with Customer Success, Product, and Engineering to ensure customer satisfaction and retention.
• Data-driven mindset, using metrics and account analytics to forecast renewals, track usage trends, and identify growth potential.
• Knowledge of distributed databases, mission-critical enterprise software, or cloud infrastructure is highly beneficial.